Terms And Condition

Terms & Conditions

Effective Date: July 20, 2026

Welcome to Prestige Travels AE. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before making any booking or using our services.

1. Acceptance of Terms

By using our website or booking any travel service through Prestige Travels AE, you confirm that you have read, understood, and agreed to these Terms & Conditions.

2. Our Services

Prestige Travels AE provides travel-related services including, but not limited to:

  • Holiday Packages

  • Flight Reservations

  • Hotel Bookings

  • Airport Transfers

  • Transportation Services

  • Visa Assistance

  • Travel Insurance

  • Customized Travel Planning

  • Corporate Travel Solutions

All services are subject to availability and the policies of airlines, hotels, transportation providers, and other third-party suppliers.

3. Booking & Payment

A booking is considered confirmed only after full or required partial payment has been received and written confirmation has been issued by Prestige Travels AE.

Prices are subject to change until the booking is confirmed.

Payments may be made through the payment methods available on our website or as otherwise agreed.

4. Prices

All prices displayed are subject to availability and may change without prior notice due to airline fares, hotel rates, taxes, exchange rates, or supplier updates.

Government taxes, tourism fees, or local charges imposed by destination authorities may apply.

5. Cancellations & Refunds

Cancellation requests must be submitted in writing.

Refund eligibility depends on the cancellation policies of airlines, hotels, tour operators, and other service providers.

Certain bookings may be non-refundable or subject to cancellation fees.

Refund processing times vary depending on payment providers and suppliers.

6. Changes to Bookings

Any modification request is subject to availability and may incur additional charges.

Prestige Travels AE cannot guarantee that requested changes will be possible after confirmation.

7. Travel Documents

Travelers are solely responsible for ensuring they possess:

  • Valid passport

  • Required visas

  • Health certificates

  • Vaccination documents

  • Any other required travel documentation

Prestige Travels AE shall not be liable for denied boarding, entry refusal, or losses resulting from incomplete or invalid travel documents.

8. Travel Insurance

We strongly recommend purchasing comprehensive travel insurance covering trip cancellation, medical emergencies, baggage loss, delays, and other unforeseen events.

9. Customer Responsibilities

Customers agree to:

  • Provide accurate personal information.

  • Review all booking details upon receipt.

  • Comply with airline, hotel, and destination regulations.

  • Respect local laws and customs while traveling.

10. Third-Party Suppliers

Prestige Travels AE acts as an intermediary between customers and independent travel suppliers.

We are not responsible for acts, omissions, delays, cancellations, schedule changes, overbooking, service interruptions, or operational issues caused by airlines, hotels, transport providers, or other third parties.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Prestige Travels AE shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services.

Our liability shall be limited to the amount paid by the customer for the affected booking where permitted by law.

12. Force Majeure

Prestige Travels AE shall not be responsible for delays, cancellations, or failure to perform services resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Political unrest

  • War

  • Airline disruptions

  • Severe weather

  • Strikes

  • Public emergencies

13. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials, is the property of Prestige Travels AE unless otherwise stated and may not be copied, reproduced, or distributed without prior written permission.

14. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website, you consent to the collection and processing of your information in accordance with our Privacy Policy.

15. Website Availability

While we strive to keep our website available at all times, we do not guarantee uninterrupted access and may suspend or modify the website for maintenance or operational reasons.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts of the UAE.

17. Changes to These Terms

Prestige Travels AE reserves the right to update or modify these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Prestige Travels AE through the contact information provided on our website.